Returns Policy

If you are not satisfied with your purchase, for any reason, you have the option to return your order to us within 14 days of receipt. We offer a refund service subject to the following guidelines:

  • All returns must be returned to Cartouche Fashion within 14 days of receipt. This is also possible. in one of the shops.

  • All products must be returned in their original packaging, including the label, in new and unworn condition.

  • Damaged items through no fault of your own will be processed as a complaint and not as a return.

  • Always report this by contacting us so that we can best help you.

  • You can return it to our address in Bodegraven (at your own expense):
    • Cartouche
    • Bridge Street 3
    • 2411 BM Bodegraven

  • If you have paid online, your purchase amount will be refunded to the contra account known to us within 3 working days. After processing the returns.