Returns Policy


You can easily return it via our returns portal: 


If you are not satisfied with your purchase for any reason, you have the option to return your order to us within 14 days of receipt. We offer a refund service subject to the following guidelines:


  • All returns must be returned to Cartouche Fashion within 14 days of receipt.

  • All products must be returned in their original packaging, including the label, in new and unworn condition.

  • Damaged items through no fault of your own will be processed as a complaint and not as a return.

  • Always report this by contacting us, so we can best help you.

  • If you have paid online, your purchase amount will be refunded to the contra account known to us within 3 working days. After processing the returns.