Returns Policy

 

You can easily return it via our returns portal:

https://cartouchefashion.com/pages/retourportal 

 

If you are not satisfied with your purchase for any reason, you have the option to return your order to us within 14 days of receipt. We offer a refund service subject to the following guidelines:

 

• All returns must be returned to Cartouche Fashion within 14 days of receipt.
  
  
• All products must be returned in their original packaging, including the label, in new and unworn condition.
  
  
• Damaged items through no fault of your own will be processed as a complaint and not as a return.
  
  
• Always report this by contacting us, so we can best help you.
  
  

• If you have paid online, your purchase amount will be refunded to the contra account known to us within 3 working days. After processing the returns.